Made to order
We don't keep boxes of shirts in a garage. When you place an order, our print partner makes that specific item and posts it directly to you. It's less waste, and it's how a small youth-led team can run a shop at all.
The trade-off is that we can't take an item back and put it on a shelf — there is no shelf. That shapes the rest of this page.
Shipping
| Production | 2–5 business days |
|---|---|
| Delivery after production | 3–7 business days |
| Typical total | about 1–2 weeks |
| Where we ship | United States only, for now |
| Shipping cost | calculated at checkout |
You'll get a confirmation email when you pay, and tracking once your order ships.
Returns
We can't accept returns or exchanges for a change of mind, or for ordering the wrong size or colour. Your item was made specifically for you and can't be resold, so a return would mean the garment is simply thrown away.
Please check the size guide on the product page before ordering. It has real measurements for every size, and it is the single best way to avoid disappointment.
If something is actually wrong, we'll fix it
If your order arrives damaged, misprinted, or is simply the wrong item, we will replace it free. You don't need to send anything back.
- Email beingsnotburdens@gmail.com within 30 days of delivery
- Include your order number and clear photos of the problem
- If several items are affected, get them all in one photo
We'll sort out a replacement or a refund. No return postage, no arguing.
One thing worth knowing about printing
These are printed garments, not screen-printed uniforms. Print placement can vary by up to about half an inch, and colours can look slightly different on fabric than on your screen. That's normal for the process rather than a fault — but if something looks wrong to you, send a photo and we'll take a look.
Cancelling an order
Orders go into production quickly. If you need to cancel or fix an address, email us as soon as possible — if we catch it before printing starts we can usually cancel it outright. Once printing has begun we can't stop it.
Wrong address is worth double-checking at checkout: if a parcel is undeliverable and comes back, we'll contact you, but reshipping may cost extra.
Your information
We collect only what's needed to get your order to you: your name, email, shipping address, and phone number. Your address goes to our print partner so they can post your parcel. Your email is used for your receipt and order updates.
We never see or store your card details. Payments are handled entirely by Stripe, and your card number never touches our website.
We don't sell your information to anyone. To have your details removed, email beingsnotburdens@gmail.com.
Questions
Email beingsnotburdens@gmail.com. We're students, so we're not a 24-hour call centre — but we do read everything and we answer.